Frequently Asked Questions

You can apply online at www.pinnacleipm.com/rental. Simply scroll down to the property which you are interested in and click on the application link.

Pinnacle International requires that you tour the property, either in person or through a trusted friend or real estate agent. This is because it is important to get a personal feel for the community and home in which you will be living in for the next 12 months. Please be aware that your application will not be fully processed until we verify that you have gone on the tour. Please contact our front desk at 909-438-1008 to make an appointment.

Yes! We began our journey as real estate agents and we are happy to support others in their real estate careers.

We require the following before we release our lock box codes:

-Your name as it will show on the CA DRE search site

-A photocopy of your business card with DRE# clearly shown (unfortunately, we do not click on links to e-cards)

-The property address you wish to show

-A specific date and time

On occasion there may be properties where the homeowners prefer for one of our representatives to be onsite just to lock and unlock the property, however you are more than welcome to give the tour yourself. Please call our front desk for more information.

Note for Agents –  Please make sure that your clients list you as their agent in the appropriate section of their application. Commissions are only paid to real estate agents whose clients go on to sign the lease agreement and complete move-in for qualifying properties.

Currently the majority of our lease agreements are for an initial 12 months. Some properties in Downtown Los Angeles may have exceptions on the lease terms. Please contact us for more information on those properties.

The total application fee is $35 per adult applicant (18+ years or older). When you submit your application through our third-party screening vendor, AppFolio, the charges are broken down into a non-refundable $5 service fee taken directly by AppFolio and a $30 application fee which can be refunded if you are not approved to rent the property. In order to refund you correctly, we will need your Full Name and the address of the property for which you applied.

We currently accept third party checks as long as they are not linked to a business account. All government agency assistance is accepted (SSDI, SSI, EDD, etc.).

We currently accept co-signers as part of the application process. All cosigners are required to submit the same documentation as prospective applicants. Please see our Screening and Fees Page for more information.

Turning 18 can be an exciting if ambiguous time, especially if the transition between childhood and adulthood will occur while one is still attending high school. Although they will always be your child, the 18-year mark is where the law will view your child through the lens of adulthood regardless of their academic enrollment.

Renting through Pinnacle International, and through other property management companies, requires that all applicants aged 18 years or older be part of the application process, regardless of their student status.

This is a good opportunity to prepare your 18-year-old for the new legal obligations which they will now be expected to uphold and to teach them how they can access or keep an eye on their credit score. Guiding your 18-year-old through the application process can be a special moment of transition into this new period in their life.